The main method of contacting the Quidos Support Team will be through the Support Log.
Tickets can either be created directly within the Support Log:
Alternatively, you can email directly to: firstname.lastname@example.org
PLEASE MAKE IT VERY CLEAR THAT YOUR QUERY RELATES TO JERSEY RDSAP
There are RdSAP Conventions for Jersey as well as the UK, and whilst they are very similar in terms of content, the Jersey Convention numbering is completely different. To give you the best advice, we would need to know where you're from.
For urgent technical support queries, there is also the option to phone us directly. Again, just make sure you tell us that you're a Jersey assessor and we can make sure to give you the best advice.
The support number is: +44 (0) 1225 667570
(Please remember this is a UK-based number)