Quidos Technical Support Log
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Knowledge base
iQ-Energy System Issues
Current Issues
3
Expired EPC validation issue
iQMobile iOS13 Photo issue
Complete DEA Workshop - Manchester 30th January 2020
Quidos Information
QUIDOS CHRISTMAS HOURS
1
Quidos Christmas Hours 2019
Quidos Support
4
Quidos - Who are we?
How do I access the Quidos Support Team?
Have you checked the RdSAP Conventions?
RdSAP Data Collection Sheet Templates
Technical Support Publications
Technical Bulletins
29
Quidos Technical Bulletin - 14th October 2019
Quidos Technical Bulletin - 15th September 2019
Quidos Technical Bulletin - 15th July 2019
Quidos Technical Bulletin - 11th June 2019
Quidos Technical Bulletin - 17th May 2019
See all 29 articles
Appropriate Use of RdSAP
1
The Appropriate Use of RdSAP
Listed Buildings
1
Quidos Guidance on Listed Buildings for Energy Assessors
PAS 2035
1
Quidos Retrofit Assessor Scheme
MEES
1
MEES Regulations - The Lowdown
GDPR
2
Quidos GDPR Information for Energy Assessors
Example Privacy Statement for Energy Assessor Compliance to GDPR
Conventions
RdSAP Conventions
1
RdSAP Conventions v11.0
On-Construction SAP Conventions
1
SAP On-Construction Conventions v8.1
Commercial EPC Conventions Issue 7
1
Commercial EPC Conventions (Issue 7.1) v.2
DEC Conventions
1
DEC Conventions Issue 1
Surveillance Auditing
Domestic RdSAP Surveillance Auditing
2
Risk-based Audit Selection Criteria
How much auditing will DEAs need to complete?
General Auditing Information
1
Video: Uploading your audit evidence to iQ-Energy
Domestic Technical Support
Houses of Multiple Occupancy
1
HMO Guidance Information
Construction
2
What is a Bungalow?
Updating Convention 3.05: Age Band of a Conversion
Space and Water Heating Systems
8
PV-boost immersion heating and solar thermal recommendations
Hive and Nest Control Systems
Room Thermostat and TRVs but no programmer
Water heating option 'from Main heating' not available
Illustrative PCDB model
See all 8 articles
Room in Roof
3
What is the 'common wall'?
Room in Roof classifications
Age of a Roof Room
Solar PV
1
How to add solar PV to an assessment
Whole-House Mechanical Ventilation
2
Whole-House Mechanical Ventilation
Positive Input Ventilation Systems
Insulation
2
Vermiculite Insulation
Weighted loft insulation averages
Lighting
1
What constitutes 'Low-Energy Lighting' (LEL)?
Flats
0
Windows
0
Conservatories
1
Glazed roof on a sun room/extension
Electricity Meters
0
Non-Domestic Technical Support
iSBEM User Guide
1
iSBEM User Guide
RdSAP for Jersey
Contacting Quidos
3
Quidos Contact Details
Contacting Quidos Support about Jersey Technical Issues
Who are We?
Jersey Technical Bulletins
0
JRdSAP Conventions
1
Jersey RdSAP Conventions v1.1
Jersey Data Collection Sheets
1
Jersey RdSAP Data Collection Sheets
Dwelling Construction
3
Jersey: Using U-values
Jersey: What is a Bungalow?
Jersey: Glazed roof on a sun room/extension
Room-in-Roof
2
Jersey: What is a 'Common Wall'?
Jersey: Roof Room Styles
Insulation
2
Jersey: Insulation Thickness - Can it be doubled?
Jersey: Vermiculite Insulation
Space and Water Heating Systems
4
Jersey: Illustrative PCDB models
Jersey: Room thermostat and TRVs but no Programmer
Jersey: Lot20 Compatible Storage Heaters
Jersey: Water heating option 'from Main heating' not available
Whole-House Ventilation
2
Jersey: Whole-House Mechanical Ventilation
Jersey: Positive Input Ventilation (PIV) Systems
Lighting
1
Jersey: What constitutes low-energy lighting?
Solar PV
1
Inputting Solar PV into JRdSAP
iQ-Energy and Software
General Questions
2
What happens if I get an error message?
RRN is “0000-0000-0000-0000-0000”
iQ Energy
6
What happens if I lodge a report with the wrong address?
How do I Cancel a Report?
How do I update my insurance details?
How to get access to the XML file or ECO report?
UPRN is not valid for CODE 10 EPC lodgement
See all 6 articles
Mobile EPC App - User Guide
2
Mobile EPC App User Guide
iQ-Mobile - Creating EPCs on the Go
iSBEM
1
Latest iSBEM Version -- 5.6.a
AIRS Software
1
Why is AIRS saying I have no Terminal Units?
Continuous Professional Development
CPD
4
Quidos Training & CPD Catalogue (Spring/Summer 2017)
How do I log my CPD?
What is CPD and why does it matter?
CPD Certification Service
EPC Registers
EPC Registers
2
How do I add an address to Landmark (E&W)?
How to add a Scottish address?
Help Desk Software
by Freshdesk