Quidos Technical Support Log

support@quidos.co.uk 2

• How do I access the Quidos Support Team?
• Have you checked the RdSAP Conventions?

RdSAP Conventions v9.0 1

• RdSAP Conventions v9.0

Commercial EPC Conventions Issue 6 1

• Commercial EPC Conventions Issue 6

DEC Conventions 1

• DEC Conventions Issue 1

Helpsheets 6

• Changes to the Renewable Heat Incentive
• TS001 - Energy Efficiency Regulations
• TS002 - Solar PV inputs to iQ-Energy
• TS003 - Addenda to EPCs
• iSBEM 5.2g for Scottish Assessors

See all 6 articles

MEES 1

• Energy Efficiency (Private Rented Property) Regulations (also known as MEES Regulations)

RdSAP or SAP 1

• RdSAP or SAP

Houses of Multiple Occupancy 1

• HMO Guidance Information

Solar PV 1

• How to add solar PV to an assessment

Heating Systems 2

• Room Thermostat and TRVs but no programmer
• Radiators and underfloor from same boiler

Room in Roof 2

• Room in Roof classifications
• Age of a Roof Room

Lighting 1

• What constitutes 'Low-Energy Lighting' (LEL)?

Flats 0

Windows 0

Conservatories 0

Water Heating 0

Insulation 0

QA 3

• How much QA do I need to undertake?
• What happens if I fail a QA audit?
• Smart Auditing Trial Rules

General Questions 1

• What happens if I get an error message?

iQ Energy 6

• What happens if I lodge a report with the wrong address?
• How do I Cancel a Report?
• How do I update my insurance details?
• How to get access to the XML file or ECO report?
• UPRN is not valid for CODE 10 EPC lodgement

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Mobile EPC App - User Guide 2

• Mobile EPC App User Guide
• iQ-Mobile - Creating EPCs on the Go

iSBEM 1

• Latest iSBEM Version -- 5.3.a

AIRS Software 1

• Why is AIRS saying I have no Terminal Units?

Digital Certificate 1

• Do I need a Digital Certificate?

CPD 4

• Quidos Training & CPD Catalogue (Spring/Summer 2017)
• How do I log my CPD?
• What is CPD and why does it matter?
• CPD Certification Service

Membership 1

• How do I change my DEA Package?

EPC Registers 2

• How do I add an address to Landmark (E&W)?
• How to add a Scottish address?

Useful Tips for Assessors 8

• ‘Dry lining’, or ‘Internal Insulation’?
• Commercial EPC Checking
• How do I access the Quidos Support Team?
• Assess yourself!
• Verbal contracts?

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DCLG clarification on historic buildings EPC 0

NEWSDESK & TECH SUPPORT BULLETINS Link 1

• QUIDOS Industry News and Technical Bulletins Link

PLEASE READ: Procedure for assessing ECO scores for Park Homes - approved by Ofgem. 0

Useful terms and clarifications 8

• What is an EPC?
• How long is an EPC valid for?
• What recommendations will be made?
• Who can produce EPCs?
• How do I find an Accredited Energy Assessor?

See all 8 articles