Quidos Technical Support Log

Current Issues 4

• iQMobile App will no longer upload to iQ-Energy
• Landmark EPC Register Downtime - Sunday 2nd August 0800-1700
• Expired EPC validation issue
• UPDATED: COVID19 Advice from MHCLG

Quidos Support 4

• Quidos - Who are we?
• How do I access the Quidos Support Team?
• Have you checked the RdSAP Conventions?
• RdSAP Data Collection Sheet Templates

Technical Bulletins 31

• Quidos Technical Bulletin - July 2020
• Quidos Technical Bulletin - 16th December 2019
• Quidos Technical Bulletin - 14th October 2019
• Quidos Technical Bulletin - 15th September 2019
• Quidos Technical Bulletin - 15th July 2019

See all 31 articles

Appropriate Use of RdSAP 1

• The Appropriate Use of RdSAP

Listed Buildings 1

• Quidos Guidance on Listed Buildings for Energy Assessors

PAS 2035 1

• Quidos Retrofit Assessor Scheme

MEES 1

• MEES Regulations - The Lowdown

GDPR 2

• Quidos GDPR Information for Energy Assessors
• Example Privacy Statement for Energy Assessor Compliance to GDPR

RdSAP Conventions 1

• RdSAP Conventions v11.0

On-Construction SAP Conventions 1

• SAP On-Construction Conventions v8.1

Commercial EPC Conventions Issue 7 1

• Commercial EPC Conventions (Issue 7.1) v.2

DEC Conventions 1

• DEC Conventions Issue 1

General Auditing Information 1

• Video: Uploading your audit evidence to iQ-Energy

Domestic RdSAP Surveillance Auditing 3

• Risk-based Audit Selection Criteria
• How much auditing will DEAs need to complete?
• QA Standards for DEAs

Non-Domestic Surveillance Auditing 2

• QA Standards for NDEAs
• Risk-based Auditing Selection trigger for Non-Domestic Assessments

Houses of Multiple Occupancy 1

• HMO Guidance Information

Construction 2

• Convention 3.05: Age Band of a Conversion
• RdSAP Convention 1.02a: What is a Bungalow?

Space and Water Heating Systems 9

• RdSAP Convention 4.01a: Radiators and underfloor from same boiler
• RdSAP Convention 6.10: PV-boost immersion heating
• Boilers not in PCDB
• Lot20 Compatible Storage Heaters
• Hive and Nest Control Systems

See all 9 articles

Room in Roof 3

• RdSAP Convention 2.06: What is the 'common wall'?
• RdSAP Convention 2.06: Room in Roof classifications
• RdSAP Convention 3.13: Age of a Roof Room

Solar PV 1

• How to add solar PV to an assessment

Whole-House Mechanical Ventilation 2

• Whole-House Mechanical Ventilation
• Positive Input Ventilation Systems

Insulation 2

• RdSAP Convention 3.07: Vermiculite Insulation
• RdSAP Convention 3.04: Weighted loft insulation averages

Lighting 1

• RdSAP Convention 7.01:What constitutes 'Low-Energy Lighting' (LEL)?

Flats 0

Windows 0

Conservatories 1

• Glazed roof on a sun room/extension

Electricity Meters 0

Terrain 1

• RdSAP Terrain Type

iSBEM User Guide 1

• iSBEM User Guide

Historic Buildings 0

Traditionally Constructed Buildings 1

• Guide for Assessing Traditionally Built Properties (not protected)

Contacting Quidos 3

• Quidos Contact Details
• Contacting Quidos Support about Jersey Technical Issues
• Who are We?

Jersey Technical Bulletins 0

JRdSAP Conventions 2

• Jersey RdSAP Conventions v1.1
• Jersey RdSAP Specification - Appendices S & T

Jersey Data Collection Sheets 1

• Jersey RdSAP Data Collection Sheets

Dwelling Construction 3

• Jersey: Using U-values
• Jersey: What is a Bungalow?
• Jersey: Glazed roof on a sun room/extension

Room-in-Roof 2

• Jersey: What is a 'Common Wall'?
• Jersey: Roof Room Styles

Insulation 2

• Jersey: Insulation Thickness - Can it be doubled?
• Jersey: Vermiculite Insulation

Space and Water Heating Systems 4

• Jersey: Illustrative PCDB models
• Jersey: Room thermostat and TRVs but no Programmer
• Jersey: Lot20 Compatible Storage Heaters
• Jersey: Water heating option 'from Main heating' not available

Whole-House Ventilation 2

• Jersey: Whole-House Mechanical Ventilation
• Jersey: Positive Input Ventilation (PIV) Systems

Lighting 1

• Jersey: What constitutes low-energy lighting?

Solar PV 1

• Inputting Solar PV into JRdSAP

General Questions 2

• What happens if I get an error message?
• RRN is “0000-0000-0000-0000-0000”

iQ Energy 5

• What happens if I lodge a report with the wrong address?
• How do I Cancel a Report?
• How to get access to the XML file or ECO report?
• UPRN is not valid for CODE 10 EPC lodgement
• I need to add a Scottish address to the Register

Mobile EPC App - User Guide 2

• Mobile EPC App User Guide
• iQ-Mobile - Creating EPCs on the Go

iSBEM 1

• Latest iSBEM Version -- 5.6.a

AIRS Software 1

• Why is AIRS saying I have no Terminal Units?

CPD 4

• How do I log my CPD?
• What is CPD and why does it matter?
• CPD Certification Service
• List of Quidos CPD Modules

EPC Registers 2

• How do I add an address to Landmark (E&W)?
• How to add a Scottish address?