Quidos Technical Support Log

support@quidos.co.uk 2

• How do I access the Quidos Support Team?
• Have you checked the RdSAP Conventions?

Technical Bulletins 23

• Quidos Technical Bulletin - 19/02/2019
• PEPA Winter Newsletter 2019
• Quidos Technical Bulletin - 07/01/2019
• Quidos Technical Bulletin - 10/12/2018
• Quidos Technical Bulletin - 12/11/2018

See all 23 articles

Helpsheets 7

• The Appropriate Use of RdSAP
• QA Bulletin: Stock Images and Implications of Use
• TS003 - Addenda to EPCs
• TS001 - Energy Efficiency Regulations
• TS002 - Solar PV inputs to iQ-Energy

See all 7 articles

Listed Buildings 1

• Quidos Guidance on Listed Buildings for Energy Assessors

MEES 1

• Energy Efficiency (Private Rented Property) Regulations (also known as MEES Regulations)

GDPR 2

• Quidos GDPR Information for Energy Assessors
• Example Privacy Statement for Energy Assessor Compliance to GDPR

RdSAP Convention v10.0 1

• RdSAP Conventions v10.0

On-Construction SAP Conventions 1

• SAP On-Construction EPC Conventions v8.0

Commercial EPC Conventions Issue 7 1

• Commercial EPC Conventions (Issue 7.1) v.2

DEC Conventions 1

• DEC Conventions Issue 1

Houses of Multiple Occupancy 1

• HMO Guidance Information

Room in Roof 3

• What is the 'common wall'?
• Room in Roof classifications
• Age of a Roof Room

Solar PV 1

• How to add solar PV to an assessment

Whole-House Mechanical Ventilation 2

• Whole-House Mechanical Ventilation
• Positive Input Ventilation Systems

Heating Systems 3

• Room Thermostat and TRVs but no programmer
• Radiators and underfloor from same boiler
• Lot20 Compatible Storage Heaters

Insulation 1

• Vermiculite Insulation

Construction 1

• What is a Bungalow?

Lighting 1

• What constitutes 'Low-Energy Lighting' (LEL)?

Flats 0

Windows 0

Conservatories 1

• Glazed roof on a sun room/extension

Water Heating 1

• Water heating option 'from Main heating' not available

Electricity Meters 0

Contacting Quidos 3

• Quidos Contact Details
• Contacting Quidos Support about Jersey Technical Issues
• Who are We?

JRdSAP Conventions v1.1 1

• Jersey RdSAP Conventions v1.1

Jersey Data Collection Sheets 1

• Jersey RdSAP Data Collection Sheets

Dwelling Construction 1

• Using U-values

Insulation 2

• Insulation Thickness - Can it be doubled?
• Vermiculite Insulation

Room-in-Roof 2

• What is a 'Common Wall'?
• Roof Room Styles

Solar PV 1

• Inputting Solar PV into JRdSAP

QA 3

• How much QA do I need to undertake?
• What happens if I fail a QA audit?
• Risk-based Audit Selection Criteria

General Questions 1

• What happens if I get an error message?

iQ Energy 6

• What happens if I lodge a report with the wrong address?
• How do I Cancel a Report?
• How do I update my insurance details?
• How to get access to the XML file or ECO report?
• UPRN is not valid for CODE 10 EPC lodgement

See all 6 articles

Mobile EPC App - User Guide 2

• Mobile EPC App User Guide
• iQ-Mobile - Creating EPCs on the Go

iSBEM 1

• Latest iSBEM Version -- 5.6.a

AIRS Software 1

• Why is AIRS saying I have no Terminal Units?

Digital Certificate 1

• Do I need a Digital Certificate?

CPD 4

• Quidos Training & CPD Catalogue (Spring/Summer 2017)
• How do I log my CPD?
• What is CPD and why does it matter?
• CPD Certification Service

Membership 2

• How do I change my DEA Package?
• Lodgement Prices

EPC Registers 2

• How do I add an address to Landmark (E&W)?
• How to add a Scottish address?

Useful Tips for Assessors 7

• Commercial EPC Checking
• How do I access the Quidos Support Team?
• Assess yourself!
• Verbal contracts?
• Know your terrain!

See all 7 articles

DCLG clarification on historic buildings EPC 0

NEWSDESK & TECH SUPPORT BULLETINS Link 1

• QUIDOS Industry News and Technical Bulletins Link

PLEASE READ: Procedure for assessing ECO scores for Park Homes - approved by Ofgem. 0

Useful terms and clarifications 8

• What is an EPC?
• How long is an EPC valid for?
• What recommendations will be made?
• Who can produce EPCs?
• How do I find an Accredited Energy Assessor?

See all 8 articles